Shipping policy
Shipping Policy
At Vassar’s Spice Co, we are committed to delivering your order quickly and efficiently. Please review the following shipping information before placing an order.
Order Processing
All orders are processed within 1–3 business days after payment has been received. Orders are not shipped or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. Customers will be notified via email if there is a significant delay in processing their order.
Shipping Rates & Delivery Estimates
Shipping charges are calculated and displayed at checkout before completing your purchase.
Estimated delivery times:
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United States: 3–7 Business Days
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Canada: 7–14 Business Days
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International Orders: 10–21 Business Days
Delivery times are estimates only and may vary depending on carrier operations, weather conditions, customs processing, or other factors beyond our control.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking details may take up to 48 hours to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Vassar’s Spice Co is not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses.
If you notice an error in your shipping address, please contact us immediately before your order ships.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact the shipping carrier first. If additional assistance is needed, please contact our support team and we will do our best to help resolve the issue.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or additional charges imposed by their country. These fees are not included in the product price or shipping cost.
Contact Information
If you have any questions regarding shipping, please contact us:
Trade Name: Vassar’s Spice Co
Phone: 323-542-6665
Email: Contact@VassarsSpiceCo.com
Thank you for choosing Vassar’s Spice Co.